What materials are used in Aurephoenix jewelry?

Aurephoenix jewelry is crafted using carefully selected materials designed for everyday wear and comfort. Material details are listed on each product page. If you have specific questions, feel free to contact us.

Do you offer worldwide shipping?

Yes, Aurephoenix offers worldwide shipping. Delivery times may vary depending on your location. You’ll receive tracking information once your order has shipped.

How long does processing and shipping take?

Orders are typically processed within 1–3 business days. Shipping times vary by destination, and estimated delivery details are provided at checkout.

Can I return or exchange my order?

We accept returns and exchanges according to our Return Policy. Please ensure items are unworn and in original condition. For assistance, contact our customer care team.

How can I contact Aurephoenix?

You can reach us through the Contact Us page by submitting the form. Our team will review your message and respond within 48 hours.

Do you offer collaborations or partnerships?

Yes, we welcome collaboration and partnership inquiries. Please contact us with details, and our team will be happy to discuss opportunities.

How do I care for my jewelry?

To keep your jewelry in its best condition, avoid prolonged exposure to water, perfumes, or chemicals. Store pieces in a dry place when not in use.